Bsbcus501

Assignment Task       Task Project Within your current workplace (or a workplace you can obtain access to) answer the following questions: Review how quality customer service is currently managed: 1.Outline how you determine the requirements of all customers. 2.Give a brief description of who the customers are 3.Explain a... Get Start

Assignment Task   PART A Provide answers to all of the questions below: 1. Explain the purpose of the Australian Consumer Law and how it protects consumers’ rights. 2. Outline the consumer guarantees that apply for both products and services under the Australian Consumer Law. 3. List the types of products and services covered b... Get Start

Assignment Task   Task You are opening a small business of your choice in the Sydney CBD area. For this project you are required to provide procedures and systems that your business will utilise to provide and manage quality customer service. Your Task: 1. Provide an introduction of your business including the products and/or servic... Get Start

  Assignment Task: Task: Assessment information The assessment tasks for BSBCUS501 Manage quality customer service are included in this Student Assessment Tasks booklet and outlined in the assessment plan below. To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily. Assessment plan A... Get Start

Assignment Task: Assessment Information  The assessment tasks for BSBCUS501 Manage quality customer service are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.  To be assessed as competent for this unit, you must complete all of the assessment tasks with satisfactory.  Assessment... Get Start

Assignment Task: Ozhouse Clean Complex Complaints Briefing Report a. Summary of the issues b. Analysis of relevant legislation.  c. Issues with use of group buying web sites for businesses, including benefits and pitfalls. d. Recommendations for actions, including response to the customers, as well as recommendations that can b... Get Start

Assignment Task : Task: Part 1: Case Study Scenario 1 To complete this part of the assessment, you will be required to read the Case Study, Scenario below. Once you have read the information, complete your written responses to questions in the spaces provided in this document. Please ensure you take note of the volume of response requiremen... Get Start

Assignment Task: Overview Description of your report goes here (keep it brief!) Summarise this Applicable Legislation & Regulations List these as a bullet point list  (dot points) Non-compliance conditions List potential non-compliance issues as a  brief bullet points (1-2 sentences long per bullet point). There are AT LE... Get Start

Assignment Task   You will be working towards performing the following tasks within the simulated work environment or your chosen organisation. If you have chosen your own work environment, you will need to arrange and gather several relevant documents from your workplace to analyse review and modify for the purpose of assessment require... Get Start

Assignment Task: Assessment Information  The assessment tasks for BSBCUS501 Manage quality customer service are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.  To be assessed as competent for this unit, you must complete all of the assessment tasks with satisfactory.  Assessment... Get Start

Assignment Task: Assessment Task 1 Instructions  Provide answers to all of the questions below:  1. Explain the purpose of the Australian Consumer Law and how it protects consumers’ rights.  2. Outline the consumer guarantees that apply for both products and services under the Australian Consumer Law.  3. List the t... Get Start

Assignment Task: Assessment instructions Overview Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the submission of your assessment task. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you understand and adh... Get Start

Assignment Task    Objective: To provide you with an opportunity to show you have the required skills for this unit. Outline the legislative and regulatory context of your organisation relevant to customer service. Describe organisational policy and procedures for customer service including handling customer complaints. Us... Get Start

Assessment Task: BSBCUS501: Manage Quality Customer Service Assessment Answer AET TRANSPORT PTY LTD COMPANY PROFILE AET Transport Pty Ltd. was founded in 1997 by Fred Bingle of Melbourne, Australia. AET’s first truck was a 1982 International Acco 1950C Table / Tray Top which supplied Coulee Agro, a local fertilizer company wi... Get Start

Assignment Task BSBCUS501: Manage quality customer service Assessment Information The assessment tasks for BSBCUS501 Manage quality customer service are included in this Student Assessment Tasks booklet and outlined in the assessment plan below. To be assessed as competent for this unit, you must complete all of the assessment tasks with sat... Get Start

Assignment Task Students – please read the case study below and answer the 3 questions listed. Shelly Sanders has just been promoted to supervise the home furnishings department of a large department store where she works.  The store manager made it clear to her that her first challenge was to turn around the poor showing of the depa... Get Start

Assignment Task: Assessment Requirements Performance Evidence Evidence of the ability to: Develop and manage organisational systems for quality customer service Develop and review plans, policies and procedures for delivering and monitoring quality customer service Implement policies and procedures to ensure quality customer ser... Get Start

Assignment Task: Intellectual Property Statement  VET Fair (ABN 44 983 956 589) is a provider of educational products and services for the vocational education and  training (VET) sector.  By purchasing the ‘BSBCUS501 Manage Quality Customer Service’ assessment resources (“Product”), you are entitled&... Get Start

Assignment Task: Assessment Preparation Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions at all. Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.  Assessment appeals If you do not agree with... Get Start

Assignment Task Students – please read the case study below and answer the 3 questions listed. Shelly Sanders has just been promoted to supervise the home furnishings department of a large department store where she works.  The store manager made it clear to her that her first challenge was to turn around the poor showing of the ... Get Start

Assignment Task: ASSESSMENT TASK 1: Project activities based on customer service strategies, a report and an action plan. You must:  successfully complete all activities in all assessment tasks to be Competent for the unit.  respond to all activities and submit them to the assessor on due dates specified. answer all activi... Get Start

Assignment Task: Manage quality customer service Assessment Information The assessment tasks for BSBCUS501 Manage quality customer service are included in this Student Assessment Tasks booklet and outlined in the assessment plan below. To be assessed as competent for this unit, you must complete all of the assessment tasks with satisfactory.... Get Start

Assignemnt Task : ASSESSMENT TASK 1: PROJECT Assessment type: Project activities based on customer service strategies, a report and an action plan. You must:  successfully complete all activities in all assessment tasks to be Competent for the unit.  respond to all activities and submit them to the assessor on due dates spe... Get Start

Assignment Task: Assessment Information  The assessment tasks for BSBCUS501 Manage quality customer service are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.  To be assessed as competent for this unit, you must complete all of the assessment tasks with satisfactory.  Assessment... Get Start