| Subject Code : | CIVMB_OR_Audio_v5A1 | Country : | Australia |
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Assignment Task:
Task:
Part 1: Instructions for completing and submitting this oral assignment
Completing the oral assignment For this oral assignment you are required to complete the following tasks:
• Part 2: Preparation for oral assessment: You must complete and submit your responses in this document.
• Part 3: Oral response to questions: To be completed by audio recording. Your assessor will complete the checklist.
• Part 4: Role play: To be completed by audio recording with a volunteer. Your assessor will complete the checklist.
• Part 5: Role play: To be completed by audio recording with a volunteer. You must also complete and submit the Prospect Register in this document. Your assessor will complete the checklist.
• Part 6: Role play: To be completed by audio recording with a volunteer.Your assessor will complete the checklist.
Part 2: Preparation for oral assessment
To prepare for your oral assessment you are required to complete the following questions:
Question 1
How do you assess the need to adjust your interpersonal style to effectively communicate with different types of clients? Provide two (2) examples (e.g. when you are dealing with a difficult client).
Question 2
You have a new client, Jeff Smith, and have just made an appointment to meet with him. Compose a professional email to send to Jeff, confirming the appointment, outlining the purpose and time of your first meeting. Your email should also name the document/s you have attached for him to read prior to this meeting. (For this assessment there is no need to attach the document/s.)
Question 3
In Parts 3, 4, 5 and 6 of this assignment you will act as a broker and will be required to make an audio recording. Prepare a list of resources and equipment you will need for these oral tasks.
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