BSB51918 - Diploma of Leaderships and Management - Management Assignment Help

Assignment Task

ASSESSMENT BRIEF
Note: Information about the organisation has been sourced mainly from the organisation’s website and from relevant internet sources. In addition, some information was written for the purpose of creating a simulated workplace context for assessment purposes.

This assessment comprises both the sustainability policy (plan & implementation) and the presentation/communication. You are required to develop sustainability policy, procedures and practices and implement these in your chosen or the simulated workplace. To complete this assessment, you are required to follow the structure as provided to complete the sustainability policy planning and implementation (PART A) and communicate/consult using a presentation of your plan (PART B). 

PART A – SUSTAINABILITY POLICY (PLAN & IMPLEMENTATION) 
Using the template provided in this assessment, develop a sustainability plan and implementation for 
An enterprise of your choice (within Australia), or 
Use the simulated organisational context of The Good Guys.

To demonstratecompetency will be working towards developing and implementing sustainability policy within the simulated organisation or the chosen workplace where you are involved in.
PART B – PRESENTATION & COMMUNICATION OF SUSTAINABLITY POLICY PLAN
In PART B, you are required to prepare a presentation, communicate and consult with relevant stakeholders to get feedback and advice on the sustainability policy planthat you developed after the implementation and review of this project. You will considerthe context, opportunities, threats, impacts, issues, problems, risks and barriers. 
• Your presentation will be a PowerPoint presentation of 15-20 slides using the critical elements of the presentation structure. You may not use more than 20 slides. 
• Include a list of reference or sources that you may have used to prepare the presentation. 
• Marking weights for the presentation is within the marking criteria table for PART B. 
• You are also required to attach the presentation slides at the end of the plan as APPENDIX 1. 
SIMULATED CASE ORGANISATION(If not using a program from the organisation of your choice)
Note: Information about the organisation has been sourced mainly from the organisation’s website and from relevant internet sources. In addition, some information was written for the purpose of creating a simulated workplace context for assessment purposes.
History and Organisational brief(Sourced)
The Good Guys is a chain of consumer electronics retail stores in Australia and formerly New Zealand. Its national headquarters is in the Melbourne suburb of Essendon Fields. The company was founded by Ian Muir and following his death in 2009 ownership of the chain remained with the Muir family. In 2016, The Good Guys was purchased by JB Hi-Fi, despite competition concerns. 
When the first The Good Guys store (known at the time as Ian Muir’s Radio and Electrical Centre) opened in Melbourne’s northern suburbs in 1952 by the Muir family, the company’s philosophy was to delight customers and ‘do good’.Careful small acquisitions over the years provided the business with a strong foundation but it was re-naming to The Good Guys in 1998, supported by the unique selling proposition Pay Less Pay Cash and the now iconic TV commercial, which prepared the company for national expansion.This customer-centric approach is also reflected in the company’s ongoing commitment to support and strengthen the communities in which it operates, and its Doing Good program which supports 14 charities across Australia through Workplace Giving, awareness campaigns and fundraising efforts.

Parent Organisation(Sourced)
JB Hi-Fi acquired The Good Guys for $870 million in 2016. The JB Hi-Fi Group, operating under its listed holding company, JB Hi-Fi Limited, now brings together two of Australia’s best known and most trusted retail brands, JB Hi-Fi and The Good Guys. The Group sells an extensive range of consumer electronics, whitegoods, appliances and home entertainment at great prices combined with genuine personal service from our specialist staff. In addition to operating from over 300 stores in Australia and New Zealand and its websites, the Group also services the commercial, insurance and education sectors and offers information technology and consulting services, through its JB Hi-Fi Solutions business.

Stores and Growth Strategy(Sourced)
The Good Guys has recently opened its 101st store at Chirnside Park, located in Melbourne’s north-eastern suburbs. The Good Guys Chirnside Park will employ approximately 20 team members. The Good Guys CEO, Michael Ford, said Chirnside Park is a dynamic, growing community which, The Good Guys has been looking to expand into for quite some time.“At The Good Guys, we have a real focus on creating the most knowledgeable, friendly and approachable teams, and we believe our team at Chirnside Park will do that and more,” continued Mr Ford. The Chirnside Park location is one of many stores that The Good Guys is looking to open in the next few years to better service its new and existing customer base. “Finding ways to generate growth is always a challenge for retailers. We are constantly looking for opportunities to innovate and invest in our store network, our online channels and our customer experience, and store expansion presents a real growth opportunity for our business,” said Mr Ford.

Awards and Achievements(Sourced)
The Good Guys received the initial Choice award for best retailer in 2010 and the annual Roy Morgan Customer Satisfaction Award for 2011 in the furniture/electronics retail category. The latter award, presented by market research firm Roy Morgan Research is based on feedback from customers and heads of business from all over Australia.

Social Responsibility and Charity(Sourced)
Since its humble beginnings in 1953, The Good Guys has been passionate about delighting customers and Doing Good. Our Doing Good activities and partnerships aim to address important social issues while supporting the development of the local communities in which we operate. And, because we are Good Guys, we’re also always trying to find ways of assisting those Aussies who just need a hand. One of those ways now includes an Employee Workplace Giving Program that allows our team members to donate to 12 charity partners. The Good Guys Doing Good Workplace Giving program started in July 2017 and every dollar donated by our team members is matched by The Good Guys, doubling the positive impact on the charities we support and the community as a whole. The Good Guys is a proud member of “The Australian Charities Fund” and are supporting their goal of #1Mdonors by 2020.More on charities can be read at https://www.thegoodguys.com.au/doing-good
In 2010, The Good Guys established The Good Foundation and in partnership with celebrity chef Jamie Oliver and the Queensland state government funded the establishment of the first Australian Ministry of Food centre in Ipswich, west of Brisbane. The Foundation aims to encourage and support programs and initiatives that have the potential to improve the health and social welfare of communities across Australia.

Current Sustainability Practices(relevant to simulated context)
The Good Guys has a strong commitment to sustainability, especially product stewardship, offering customers a free third-party collection service for old whitegoods. In 2016, The Good Guys partnered with the NSW Government ( and hoping to work with other states as well) to launch an appliance replacement initiative that helps nearly 20,000 low-income households in NSW cut the cost of their energy bills, by offering those discounts on energy efficient refrigerators and televisions. The Home Energy Action Appliance Program provides financial support through a 40 per cent subsidy for fridges and a 50 per cent subsidy for TVs. According to the NSW government, this could help low-income earners save approximately $2.8 million a year.Last year, The Good Guys was picked as the program’s delivery partner and will be responsible for managing all public enquiries, assessing customer suitability/eligibility, assisting customers with the application process, referring discretionary customers to engagement partners for assessment and managing the sale, delivery and installation of new products as well as the removal of old products.“When we first heard about the NSW Government’s plans for a Home Energy Action Appliance Program, to assist low income households through an appliance replacement incentive, we knew it was something that The Good Guys needed to get involved with,” said Michael Ford, The Good Guys CEO. “We take corporate social responsibility and sustainability very seriously and this program fittingly covers both areas,” Ford said.

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